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Refund & Cancellation Policy — BookMyJab
BookMyJab operates as a healthcare concierge platform. All bookings are fulfilled via the BookMyJab mobile application.
1. Cancellation by User
Users may cancel or reschedule bookings before confirmation or within the allowed window communicated during booking.
2. Cancellation by BookMyJab
Bookings may be cancelled or rescheduled due to:
- medical ineligibility
- unavailability of healthcare staff
- vaccine stock constraints
- incorrect or incomplete information
3. Refunds
Refunds, if applicable, will be processed under the following conditions:
- service not delivered
- duplicate payment
- cancellation by BookMyJab
Refund timelines may vary depending on the payment method.
4. Non-Refundable Cases
No refund will be issued in case of:
- last-minute user cancellation
- incorrect information provided by user
- refusal of service at doorstep after deployment
5. Medical Disclaimer
Vaccination is a medical procedure.
Refunds are not linked to medical outcomes or reactions.
6. Final Decision
All refund decisions are subject to BookMyJab's review and will be fair and reasonable.